Fixing a Fragmented Team - Group Restorative Mediations
'Ringleaders' drive the division. Others polarise and hide behind them. Some perpetuate the conflict through either overt or covert negativity and gossip. Others withdraw and shut down due to a sense of helplessness or overwhelm.
If you put a team together straight away in one combined process, the same dynamics continue to play out - the 'advocates' continue to speak on behalf of others and the people who never speak up, remain silent. I don't believe we can fix something until we examine honestly how and why it doesn't work and each team member is personally responsible for this - no matter how great or little their degree of participation in the overall fragmentation. Read more about team restorative processes in my blog post "When Team Building is a Waste of Time and Money"