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As a result of attending and presenting at recent conferences, I have been encouraged to quantify the impact of my Restorative Mediations.
Uncut and anonymous feedback is so incredibly valuable. The data has provided me invaluable quantitative and qualitative feedback necessary to finetune and develop my restorative mediation model further to ensure I meet and exceed client and participant expectations in resolving workplace conflict.
Thank you to all clients and participants who completed the survey and continue to support my work!
I'm often asked to conduct a restorative mediation after a formal complaint has been lodged and the organisation elects to mediate, rather than investigate.
Stepping into the fray of anger and bitterness created by formal complaints and finding a path to reconciliation is not for the fainthearted.
The transition from blame to relief involves the Art of Possibility in Restorative Mediations.
Feedback from Clients
“Southern Cross University uses Ruth Levy regularly to conduct mediation, undertake complaint investigations including staff and student complaints, and to assist with other HR consultant activities as required.
Ruth has experience and skills in the legal, human resource management and mediation fields which combine to bring a unique and valuable perspective to her work. We are very satisfied with Ruth’s ongoing support, and specifically her consistent level of professionalism, expertise and effectiveness.”
Sharon Farquhar - Director, Human Resources, Southern Cross University, 2013