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The results are in 2019-2023

The results of our most recent surveys highlight the transformative potential of restorative mediation.

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The results are in 2019-2023
( Posted in: Workplace Mediations )

The Field of Grace in Restorative Mediations

How to get to this field when the parties in a mediation are embedded to their stories and to being right?

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The Field of Grace in Restorative Mediations
( Posted in: Workplace Mediations )

The Survey Results are in! The Impact of Restorative Mediations

As a result of attending and presenting at recent conferences, I have been encouraged to quantify the impact of my Restorative Mediations. 

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The Survey Results are in!  The Impact of Restorative Mediations
( Posted in: Workplace Mediations )

The Art of Possibility in Restorative Mediations

I'm often asked to conduct a restorative mediation after a formal complaint has been lodged and the organisation elects to mediate, rather than investigate.

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The Art of Possibility in Restorative Mediations
( Posted in: Workplace Mediations )

Is Conflict Enjoyable?

Recently I came across an advertisement for conflict management and mediation training which described the training as entertaining and funny and the trainer described conflict as “enjoyable”.

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Is Conflict Enjoyable?
( Posted in: Workplace Mediations )

A Context for Providing Feedback

This week I conducted a restorative mediation involving a staff member who has worked in the same profession (albeit in different organisations) for nearly 50 years.

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A Context for Providing Feedback
( Posted in: HR Consulting )

How do you know if you might offend someone?

To make sense of our experience, it is human nature to think in polarities – right/wrong, good/bad, yes/no, night/day, sharp/blunt, close/far, scarcity/abundance, and so on. However this penchant to polarised thinking also limits our perceptions.

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How do you know if you might offend someone?
( Posted in: HR Consulting )

Taking Sides (or Not)

The same experience was the high and low point of my legal career

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Taking Sides (or Not)
( Posted in: Workplace Mediations )

Authenticity at work - Our humanness in the workplace

In a restorative mediation process, people will often describe some of the challenges they have recently faced in their personal lives. They then might explain to me that they don’t let who they are at home affect who they are at work.

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Authenticity at work - Our humanness in the workplace
( Posted in: Workplace Mediations )

The Risks of Speaking Up

The phrase ‘Disrupt HR’ (or being employed as a ‘Disruptor’) is becoming increasingly trendy these days. But what does this mean for you?

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The Risks of Speaking Up
( Posted in: HR Consulting )

The ultimate outcome is for inappropriate behaviour to stop

I am often approached by HR Managers when a conflict has arisen between staff and the complainant initially indicated that he/she did not want to do anything about it. 

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I dont want you to do anything about it
( Posted in: Workplace Mediations )

When Team Building to Resolve Conflict is a Waste of Time & Money - Group Restorative Mediations

I am often approached by new clients who wish to engage me for a ‘Team-Building’ related process. Again and again I have observed that when there is a history of conflict between staff, a single team-building activity at best provides only superficial ‘band-aids’.

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silhouette of team in blue
( Posted in: Workplace Mediations )

"We do not see things as they are, we see things as we are"

"When you did this, I felt that...."  Does laboriously trying to get the other person to hear our story deeply dissolve workplace conflict and build trust and respect?

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"We do not see things as they are, we see things as we are"
( Posted in: Workplace Mediations )

Fixing a Fragmented Team - Group Restorative Mediations

'Ringleaders' drive the division. Others polarise and hide behind them. Some perpetuate the conflict through either overt or covert negativity and gossip. Others withdraw and shut down due to a sense of helplessness or overwhelm.

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Fixing a Fragmented Team - Group Restorative Mediations
( Posted in: Workplace Mediations )

Recruiting and Interviewing - What's Really Going On!

A 60 minute interview is a very short amount of time in which to determine whether a prospective applicant for a position in your business will work out. 

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Recruiting and Interviewing - What's Really Going On!
( Posted in: HR Consulting )
prison bars
"As I walked out the door toward the gate that would lead to my freedom, I knew if I didnít leave the bitterness and hatred behind, l'd still be in prison"
- Nelson Mandela
How We Use This Principle